Cancellation Policy

In case of cancellation:

  • Group class, cancelled with less than 8 hours notice = $15 fee
  • Private, duo, or appointment class, cancelled with less than 8 hours notice = 50% fee


No refund or credit will be allowed for missed courses.

We understand that there may be unforeseeable last-minute circumstances however the cancellation policy is essential to the smooth running of the studio as it allows customers on the waiting list to fill vacancies.

The studio cannot guarantee your spot at the same time, the same day, when you are away during an entire season.

The client is responsible for booking their place for a Pilates class.

Connexion Pilates cannot guarantee a recurring time slot for a class or an appointment.