All private and semi-private classes must be canceled at least 24 hours in advance, otherwise you will be charged.
Pilates Apparatus Classes Only : In order to avoid losing your right to a make-up class, please contact us at least 24 hours in advance to make the change to your attendance otherwise this course will be lost. The same policy will apply for your make-up class. This applies to group Pilates classes on equipment only.
We understand that there may be unforeseeable last-minute circumstances however the cancellation policy is essential to the smooth running of the studio as it allows customers on the waiting list to fill vacancies. Management reserves the right to deduct (or charge) a course that has been canceled at the last minute.
All clients who missed a group class can re-schedule and book a make-up class as long as it is within the same session. This applies to group Pilates classes on equipment only.
No refund or credit will be allowed for missed courses. Please plan your dates in advance to keep your right to a make-up class. Repeats apply to group Pilates classes on apparatus only.
The studio can not guarantee your spot at the same time, the same day, when you are away during an entire session.
The customer is responsible for reserving his spot for the next session. Keep an eye out for the new schedules and reservation deadline on our website and in-studio advertisement.